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BroadVoice VOIP service offers an attractive combination of low-cost unlimited-monthly-minutes plan and vivid lucrative features is another major player in the Voice over Telephony technology service war with exposure in 69 major markets spanning 30 U.S. states and with 40 markets in the offing.

This voIP service is a money-spinning Internet phone service as unlike the majority of Internet phone service providers, it is compatible with any SIP-capable telephone adapter with its service and by opting for its BYOD (bring your own device) option, user is exempted from $39.95 hardware charge that you'd pay to have BroadVoice provide an adapter for you and you have to pay mere $9.95 activation fee, which enables you to experience the unlimited features and superb call quality which persistent for longer calls as well with occasional slight delays or voice dropouts, but nothing that really can interrupt a conversation. Apart from being compatible with any SIP- capable telephone adapter its companionability extends to further, as BroadVoice service and your BroadVoice web account are both Mac compatible. Your BroadVoice web account is accessible via any web browser type, and from any Internet connection worldwide.

To use this VOIP service, a high-quality broadband connection of at least 64kbs of uplink / downlink should be available for placing and receiving calls per line. Though as per specification 128kbs is the minimum required, but it is advisable to have 150kbs to allow for a buffer of 22kbs for Internet usage. And you acquire these settings you can make international calls at a very low rate to almost every country in the world. This V.O.I.P service also provides with BroadVoice Unlimited Plans in which you can avail the facility of calling any phone in the USA for free. World or Unlimited World Plus Plans, is another scheme in which up to 35 countries are included in your plan at no additional charge.

Though presently you cannot keep your current phone number with this service but according to their ongoing developments and indications it is anticipated that Local Number Portability (LNP) will be available later this year. And once this is in full swing, to expedite the process, a user may go ahead and fill out the Letter of Authorization, found by clicking the link for the BroadVoice Online Authorization form. And any requests for changes in number can be mailed to This email address is being protected from spam bots, you need Javascript enabled to view it and in very soon your BroadVoice web account will allow you to change your BroadVoice number at a time that's convenient for you-24 hours a day, 365 days a year.

Apart from the missing 911 supports and local-number portability, which are undeniably significant voip services, BroadVoice offers a wide range of features, like Caller ID, call return, three-way calling, and voicemail, along with numerous call-forwarding options, such as forwarding when your line is busy, forwarding if you do not answer, forwarding every call, and forwarding to a range of phone numbers, such as your cell phone. This voip service also provides the user with personalizing the system in the sense that you can configure the service so that calls meeting specified criteria (including incoming phone number and time of day) generate notification e-mail to an address of your choice. Also you can also configure caller ID to work with a contacts database--either the useful CommPilot Call Manager application that comes with your account or, in the near future, Microsoft Outlook. Another area in which BroadVoice excels is the way in which it handles the incoming calls with the features ranging from blocking your phone no. from appearing on your recipient's caller ID screen, you can also set up a series of numbers or names whose calls will always ring your phone, even if you've activated the Do Not Disturb option and cannot otherwise be reached. With the nominal of $9.95 setup charge and $1.95 per month, user can also add two alternate numbers, each with any of the area codes that BroadVoice serves. Configuring a hunt group is possible in a number of ways like you can have all lines ring simultaneously (with the first person to answer taking the call) or in any order you prefer. BroadVoice also provides a soft phone client via Windows Messenger.

Broadvoice VOIP service money back guarantee

You can test and enjoy this service as BroadVoice offers a 30-day warranty on its telephone adapter and a 30-day money-back guarantee if you cancel the service within 30 days of activation, unless you've used it for more than 500 minutes. You can cancel your service at any time. If you cancel within the first 30 days of service activation for any reason, through our Money Back Guarantee we will waive the $49.99 disconnect fee and refund your activation, shipping, and first month of service. If you cancel after the first 30 days of service, you will be subject to the $49.99 disconnect fee. The disconnect fee is waived upon return of the device to them in good condition. You must cancel your service within 30 days of the activation of your account, return your equipment within 14 days of cancellation and not exceed 500 minutes of usage in the first 30 days of service. It's worthwhile mentioning that the user is responsible for any charges for overage, international or directory assistance calls. If you exceed 500 minutes, you will not be refunded for the first month of service.

The support page on the BroadVoice Web site has huge databases of FAQs, which offers installation instructions, and also provide solutions to many common problems. Their technical support is also pretty good in providing assistance and handling telephonic queries.

This VOIP service also offers convenient online billing in which your credit card (Visa, MasterCard, or American Express) is charged automatically on a monthly basis. You will be sent a statement via email detailing your call log and charges. It is anticipated that very soon the user will be able to will be able to view his service usage, charges and all account activities for any billing period online 24/7/365. Similar developments are also going on for developing BroadVoice fax service and it is expected that it will be released soon.

Aside from the missing 911 supports and local-number portability, which remains the two most significant stumbling blocks that VoIP services must conquer if the industry hopes to unseat POTS (Plain Old Telephone Service) in the long run.