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Broadvox, another nascent VOIP phone service dedicated in bridging the gap between the conventional telephone and Internet protocol is now the available in the market. VoIP which has radically changed the communication scenario, where users had to think twice while making any international call and had to restrict themselves in making calls now actually do not pay much heed to these issues because with this technology now VOIP phone service consumers and businesses can save up to 70% on monthly costs while enjoying the, easy to use features that are rapidly changing and simplifying the way we communicate. Broadvox is a fairly spanking player in the consumer space, having a long chronicle in the carrier market, well-known for supplying circuits for some of the better-known providers in VoIP and video telephony has now entered into the business of VOIP phone services.

Broadvox VOIP phone service, which delivers feature rich, high quality service has deployed one of the largest global VoIP networks in the world. Apart from its infrastructural advantage, Broadvox offers a handsomely priced package. Initial set up fees, which is $39.95, an additional payment of $9.95 a month, you can benefit from unlimited local calls and 100 minutes of long-distance. Unlimited local and long-distance calls to the U.S. and Canada cost $19.95 a month.

The above said services can be profited by having connection of any Broadband Phone Company, which is the only requirement that is to acquire a fast Internet service - DSL or cable. A Broadband Internet connection is "ALWAYS ON" and supplied either by your Cable Company through a cable modem, or by way of your local phone company or re-seller using a DSL modem. And users of this service need not worry about their old wired/wireless phones as with the connection you will get an adapter that will convert all your phones into broadband phones. If you have a set of four wireless phones at home, they can all work as broadband phones, what is required is that you plug all of them in the adapter.

Broadvox VOIP phone service is the genuine up comer in the industry as far as the residential VoIP carriers are concerned. This service provides all the standard features of Internet Telephony like: Voicemail, CallerID, Call Forwarding, Call Transfer, Call Waiting, 3 Way Calling, conference calling, 20 speed-dial entries, conference calling, and the ability to send faxes and voice messages as e-mail attachments. One of the more useful features is call forwarding, which lets you specify which calls to forward to another number (to your cell phone, for example) and which to send directly to voicemail. Broadvox offers no PC-based softphone feature, but it expects to offer such functionality in a couple of months.

Another new and remarkable feature is that adds value to Broadvox Direct’s Unlimited calling plan is that they offer you 2 telephone numbers for the price of one. The first phone number is in the area code of your choice, and the second number is what they call a “Friends and Family” number. A “Friends and Family” number is a telephone number in the area code of where your friends and family live so when they call you, it is a free local call for them. This Friends & Family Number, which is a second virtual number that comes free with the $29.95 plan, or you can get it for an extra $4.95 with other plans. For the second number a perspective user can sign up for the Broadvox's available area codes, allowing people in that area code to avoid long-distance charges when calling you. You can get almost any area code you'd like in the United States and Canada. It also supports faxing, another feature in which this service stands out is properties of the caller log and phone book as it turns out that Broadvox is one of the few services to include missed calls in its phone logs and for searching the phone book entry it allows the usage of wildcard characters like to search Camille you can simply write Cam*.

To be a privileged user of this service you will have to pay a onetime fee of $29.95, which is billed, with your first month of service and a valid credit / debit card for easy on-line payment.

Presently this VOIP phone service is unable to retain the customer’s old /existing phone number but claims that very shortly this feature will be introduced as well. Currently upon signup, you will receive a new telephone number.

This service honors the dissatisfied customers as well wherein anyone not happy with this service may cancel his account within 14 days of account activation (if less than 250 total minutes of calling time has been used). All of your cost will be refunded with the exception of the shipping cost. The consumer is responsible for shipping and returning the telephone adapter within 14 days of cancellation. Any time a customer cancels the VOIP phone service; he/she has 14 days to return the device. If the adapter is not returned within 14 days, the customer gets charged $89 for the device.

Those facing any problems can log on to their web site that provides extensive online support that covers issues ranging from installation process to troubleshooting. The helpful FAQ page under the Learning Center tab answers many questions. A step-by-step guide walks you through the installation process. Instead of contacting tech-support agents by e-mail, customers present trouble tickets on the Web site and using this approach would mean that you'll have to check back, but it also lets you keep track of your tech encounters over time. You can also reach support representatives via a toll-free number.

ThisVOIP phone service also provides the secure and fast method for billing that is online billing like other service providers, in which user’s credit card will be charged automatically on a monthly basis wherein user can keep himself updated about the usage by checking his account through computer or phone to monitor and payment of the bills. Online billing undoubtedly prevents the hassle of receiving billing statements by mail and thus ensures the professional service.

Though the call quality as compared to other VOIP phone services is not marked but definitely Broadvox provides consumer huge savings and incredible features. Commercial/Enterprise Services Broadvox offers a collection of superior voice and data services hosted via Broadvox’s omnipresent network infrastructure providing business customers’ value priced, next generation PBX or Centrex replacement services.