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AT&T CallVantage Service is an enhanced voice communication voip solution which connects two remote phones and thus enables the transfer of digital voice over high speed broadband Internet, and the best part is that you need not worry about the technicalities of cabling, installation etc. because this service comes with user-friendly interface. Apart from providing conventional advantages of phone like local & long distance call, call waiting, 3-way calling, caller id etc, this services enriches the user experience by enabling unlimited local and long distance calling, including calls to Canada, Puerto Rico, Guam, and the U.S. Virgin Islands, while subscribers to AT&T Call Vantage Local Plan receive unlimited local calling with regional toll calls and long distance calls billed at an additional $0.04 per minute and all international calls are billed at competitive per-minute rates.

This service provides superb technical and feature management service; detailed explanations on configuration pages, good voice quality, low base price, and optional in-house installation. Procedure for in-house installation is quite simple, you have to basically plug the adapter (which is provided as part of the service) in between the computer and your Cable or DSL Modem, and plug a standard household telephone into it, and yes by doing this you can then place and receive calls over this phone and also have an access to additional control functionality available to you through a Web browser.

For users who are interested to do wiring themselves, AT&T provides step-by-step easy to follow instructions and this is the only VOIP solution provider to offer in-home installation. ($135). For an additional $15, the company's technician will connect your PCs to your newly configured network. With your account, you get 24/7 technical or repair assistance through a toll-free phone number, and 8 a.m. to 9 p.m., toll-free billing or service-management support. In addition to this the installation guide and the user guide are downloadable directly from the contact page.

AT&T CallVantage VOIP Solution is compatible with most cable and DSL modems but does not work on dial-up connections. You need an Internet connection via cable modem (2-way cable) or DSL with at least 90 Kbps upstream and downstream speed. AT&T CallVanatgeSM service will work with any service provider that provides with the requirements as stated above. But it's worthwhile mentioning that any additional data traffic on the upstream or downstream during a call can affect the voice quality.

Though this service provides with many cool call options, including free conference calling for up to 10 callers, but virtual numbers are missing. Generally most VoIP services lets you add a phone number with a entirely unlike area code in order to let people call you locally from those area codes, AT&T CallVantage offers no such feature, rather the entire service is based around a single phone number with the TA's second phone jack unavailable for a second phone. But yes, it however permits the use of a line splitter (available cheap at numerous stores) to run a phone wire to a second handset and, in that way, establish a set of extensions.

This service is PC and MAC friendly and a user needs to have Internet Explorer 5.5 (for Windows), or Microsoft Internet Explorer 5.X, or Apple Safari 1.0 (on Mac OS 9 or OS X) to access the AT&T CallVantage Service Web site and to set up the adapter.

Any user opting for this has the flexibility of having a new number assigned to him transferring an existing phone number to your AT&T CallVantageSM Service.

Is ATT&T the right VOIP Solution for you?

Any user wishing to cancel the service may do so by simply calling their customer-care section at 1-866-596-8464 Monday to Friday 8a.m. to 9p.m. Eastern Time, and early termination fess may be charged depending on the AT&T CallVantage Service plan you signed up for and the length of time you were on the service which is charged normally, if you disconnect your service between 30 and 365 days after signing up for it and necessary instructions are also given on how to dispose of the AT&T Equipment. Generally if you have received the AT&T Equipment associated with your AT&T CallVantage Service free of charge and you do not subscribe to AT&T CallVantage Service within six months of your receipt of the TA or you cancel your AT&T CallVantage Service at any time, AT&T reserves the right to request that you return the AT&T Equipment to AT&T at AT&T's expense else if you don't obey this be prepared to be charged a disconnect fee.

This service provides the facility of checking the account online and also online billing. The online bill provides the monthly call details on your monthly statement within your Online Bill and all the inbound and outbound call detail can b viewed through Call Logs feature on AT&T CallVantage Service Homepage at http://www.callvantage.att.com/

Features like International Call Block - wherein all outgoing calls to international phone numbers (does not block calls to Canada, Puerto Rico, the U.S. Virgin Islands, or Guam) are blocked, Do Not Disturb, blocking your phone number on the recipient screen , hunt groups, which are lists of phone numbers (those of your business's remote offices, for example) through which an incoming phone call will cycle to guarantee an answer, generally used by business accounts, definitely overweigh few problems of like limited area-code availability; only one monthly plan; no virtual-number feature and no fax service. A great all round VOIP solution.