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Budget Year-End Special #1: Teracom DVD-Video Course Library - 40% off
Nearing year-end? Money left in budgets? Seize the opportunity to benefit from Teracom's world-renowned training. To make it even easier, we're putting on great specials until March 31. Funds - in either departmental or project budgets - for training, employee development, productivity enhancement, team building, special projects, furnishings, office supplies and general expenses can all be legitimately used to make this invaluable, productivity-enhancing addition to ip transport network service provided voip imcc group's resources. Teracom's Full DVD Library is an excellent choice for allocating budgeted funds at year-end, and an invaluable addition to your departmental training resources. Covering everything from POTS to CDMA, VoIP and MPLS, we â€¢Â bust catv voip deployment buzzwords, â€¢ Vonage Complaints jargon, â€¢Â explain technologies, protocols and mainstream solutions, and most importantly: â€¢Â the underlying ideas and how it all works together... in plain English. Establishing this solid knowledge base increases productivity and improves efficiency, eliminating buzzword and bafflegab frustration. Join the thousands of organizations who have have benefited! Many people tell us they wish they'd had this training years ago. Until March 31, the library of all nine Teracom DVD-video courses with nine course workbooks, is on sale for $997... a savings of more than 40%. Order DVD-video product # V540 either online with your credit card, or fax us a PO along with the printed order form, and get this world-renowned training today. Free domestic shipping! You will receive the full library of NINE two-hour multimedia courses. Compare this $2000 for ONE course elsewhere, and you'll agree this is a very good deal. PLUS, our courses are up-to-date,

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and packed with information. Add to this the high-quality student materials for each course, the exercises and certificate suitable for framing... details previews Your satisfaction is guaranteed. If for any reason you are dissatisfied, simply return the DVD courses for a refund.

Budget Year-End Special #2: Telecom 101, new 3rd edition - $99 each for two or moreÂ
Telecom 101 is the

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course workbooks from our acclaimed core training Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals combined together into a professionally-bound standard softcover textbook with 400 pages, 177 diagrams and a full index. This invaluable reference book and day-to-day handbook covers telecom, datacom and networking from A-Z, organized in logical chapters Voip internet telephony canada all major topics, and written in our signature "telecom for Non-Engineering Professionals" style. This content, tuned and refined over the course of fifteen years, has been taught to thousands of people needing to build a solid, structured understanding of telecom, datacom and networking. A high percentage of seminar attendees specifically praise the course materials on evaluations â€“ now available in textbook formatÂ more Until March 31, it's on sale for $99 when you buy two or more copies, a savings of more than 40% off the regular price. Order textbook product # T102,

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online with your credit card, or fax us a PO along with the printed order form, and get this world-renowned training today.

Budget Year-End Special #3: BOTH! Order the Full DVD Library and get ten (10) Telecom 101 reference books free
Our best offer yet: get both the DVD library and Telecom 101 reference books! Order the Full DVD Library at the regular price and we will include a set of ten Telecom 101 reference books, for everyone in your group. This is in addition to the video course workbooks. Order DVD-video product # V550, either online with your credit card, or fax us a PO along with the printed order form, and get this world-renowned training today. Cinema-quality video, animated bullets, plenty of crisp graphics, navigation internet phone india and more - Teracom DVDs internet phone call skype software free private high-quality multimedia lessons from the Director of the Institute! DVDs also mean guaranteed to play, convenient broadband and easy to pass around in your department. They are ideal to watch on your laptop during a flight. Connect to an LCD projector and you've got very high value-added group training for your people. Satisfaction guaranteed minutes included phone vonage line your money refunded. What have you got to lose? Act now before it's too late.

Tutorial: Authentication, Digital Signatures and Digitally-Signed EmailÂ
Teracomâ€™s Course 110 IP Telecom and VoIP for Non-Engineering Professionals is an intensive 3-day course covering virtually all aspects of IP networks, IP telephony and VoIP systems, designed for Non-Engineering Professionals who need to who need to get up to speed on the theory, demystify the jargon and buzzwords, understand the technologies and most importantly, how it all fits together. Independent of any particular vendorâ€™s products, this course will put in place the solid foundation knowledge necessary to deal with IP telecom network projects and IP voice and data applications with confidence. Mastering the buzzwords and jargon, understanding the technologies, protocols and core concepts â€“ and how it all works together are productivity-enhancing skills you can build on. Key Course Features: - Solid coverage of IP telephony and VoIP systems â€¢ Packetized voice, codecs and voice quality â€¢ RTP/UDP/IP protocol stack â€¢ Softswitches, gateways, servers and other system components â€¢ SIP and call setup in the IP world - Solid coverage of IP networking and its components: OSI Layers 1 â€“ 3 â€¢ IP addressing, DHCP, NAT, subnetting and routing â€¢ LANs, MAC addresses, frames vs. packets, VLANs â€¢ Fiber, Optical Ethernet, DOCSIS, VDSL - IP Security and QoS â€¢ Network segmentation, firewalls, IPsec and VPNs, encryption, authentication, VoIP security â€¢ MPLS and QoS: how MPLS implements Diff-Serv - Designed for Non-Engineering Professionals â€¢ Understand the jargon and buzzwords, technologies, protocols and standards, and most importantly, the underlying ideas and how it all works together â€“ in plain English â€“ without bogging down on detailed design discussions. - Vendor independent â€¢ Core foundation knowledge that can be applied to any related project or system. - Proven content â€¢ This course was originally developed for a major telephone company and was used to train and upgrade the knowledge skills of 5,000 of their employees. â€¢ The course content and materials have subsequently been tuned, refined, improved and updated over a period of five years. - Technically-qualified professional instructors â€¢ Our instructors hold Bachelor of Engineering degrees or equivalent and have decades of experience working in the field. They consistently receive the highest ratings across the board and written praise on student evaluations. - High-quality course materials â€¢ Each student receives a 300-page high-quality bound student manual with copies of all diagrams plus detailed text notes, sure to be a valuable reference for years to come. Totally up-to-date and bringing together all of this information, impossible to find in one place anywhere else. Added bonus: each student also receives a downloadable copy of Teracomâ€™s new textbook â€œTelecom 101â€, 3rd edition 2008. 400 pages, over 175 diagrams, 25 years of knowledge in one book. Course Content (Overview) Parts 2, 3 and 4 are the main part of the course. Part 1 is a high-level introduction covered relatively quickly. The amount of time spent on Part 5 and the wrap-up is adjusted to meet the needs of the class. Part 1: The Big Picture The first part of IP Telecommunications is the big-picture view. Weâ€™ll cover the strategic and business reasons for the all-IP telecommunications network, the IP telecom network architecture and IP telecom services. Weâ€™ll also get a start on VoIP, identifying the main VoIP components, architectures and applications. - - Convergence and converged networks - Broadband IP dial tone as the replacement for POTS - Why we will stop thinking of â€œthe telephone networkâ€ and â€œthe IP data networkâ€ as different - The benefits, challenges and opportunities of an all-IP telecom network - Network architecture: core, edge and access. Optical Ethernet and MANs. - Network services: categories of providers, IP network Service Level Agreements, applications - Voice over IP, IP telephony and VoIP jargon, buzzwords, components and architectures. Part 2: Network Technologies Part 2 covers the network technologies that are the IP-PSTN, including fiber, Ethernet and all of the different aspects of IP. Encompassing six chapters, this Part includes both IP and LAN fundamentals to fill in gaps, plus selected important advanced topics like VLANs, CIDR subnet prefix + mask, routing protocols like OSPF and BGP, multicasting and IPv6. Without bogging down on details, weâ€™ll take your knowledge of things IP to the next levelâ€¦ solid career-enhancing knowledge that lasts a lifetime. - Fiber, VDSL and DOCSIS. Optical Ethernet . - Why we use the term â€œbroadcast domainâ€ instead of â€œLANâ€ - How VLANs are used to compartmentalize devices - All about IP addressing: static, dynamic, public, private, DHCP, ARP, routing protocols - What an IP subnet and mask is, and how this is related to VLANs - How routing really works - TCP, UDP, ports, sockets, multicasting and other topics Part 3: VoIP and IP Telephony Part 3 is devoted to one of the main applications that will run over the network of Part 2: telephone service. This part covers the nuts and bolts of Voice over IP: packetized voice, SIP and call flow, protocol stacks, softswitches and gateways, codecs and compression, PBX replacement and carrier interconnect. - What exactly packetized voice is, how it happens and the standards and protocols used - RTP and correcting for jitter, delay and lost packets - Codecs and voice compression: G.711, G.722, G.729 - All about SIP and call flow in the IP world - Carrier interconnect: connecting at the IP level, SBCs, Megaco and DS0 interconnect Part 4: IP Security and Quality of Service This Part covers the essential topic of IP security, including firewalls, encryption and authentication, IP VPNs, viruses and Trojans, plus QoS and how Service Level Agreements are implemented on a carrierâ€™s IP network including MPLS and Diff-Serv. - The tools and techniques for controlling traffic and implementing service levels in the IP world - Understand how MPLS implements Diff-Serv to implement QoS and SLAs - Get a comprehensive overview of security in the IP world - Learn the critical concept of network segmentation, assigning IP subnets to VLANs - Understand what L2/L3 routing switches like Nortel Passports and Cisco Catalysts do - and why - Firewall technologies: packet filtering, application, SPI - IPsec for encryption and authentication, used to implement VPNs - The threat of malicious software such as Trojan horses - Special threats against a VoIP telephone system Part 5: The Practical The fifth part of the course adds value with a series of practical discussions related to VoIP implementation, identifying issues that must be understood and addressed, mainstream solutions and vendor profiles. - VOIP READINESS ASSESSMENT Step-by-step, weâ€™ll walk through issues that must be considered, resolved and checked off when planning a migration to VoIP, and finish with a practical Readiness Assessment Checklist you can put to immediate use. This will allow you to plan for change, rather than having hidden issues become a series of career-limiting surprises. - In-building deployment options / case studies: PBX vs. softswitch vs. IP Centrex / hosted PBX - WAN deployment options / case studies: private network, data network, Internet, VPN - VoIP vendor profiles: hardware, software, softswitch vendors We'll wrap things up with a high-level view towards the future, what we consider to be the truly â€œneatâ€ applications and where we are headed with converged IP-based communications: web-enabled multimedia call centers, unified messaging, presence, intelligent call handling and location independence. Register today to benefit from this career-enhancing knowledge upgrade! http://www.teracomtraining.com

COURSE 110 IP TELECOM and VOIP for Non-Engineering Professionals
Teracomâ€™s Course 110 IP Telecom and VoIP for Non-Engineering Professionals is an intensive 3-day course covering virtually all aspects of IP networks, IP telephony and VoIP systems, designed for Non-Engineering Professionals who need to who need to get up to speed on the theory, demystify

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jargon and buzzwords, understand the technologies and most importantly, how it all fits together. Independent of any particular vendorâ€™s products, this course will put in place the solid foundation knowledge necessary to deal with IP telecom network projects and IP voice and data applications with confidence. Mastering the buzzwords and jargon, understanding the technologies, protocols and core concepts â€“ and how it all works together are productivity-enhancing skills you can build on. Key Course Features: - Solid coverage of IP telephony and VoIP systems â€¢ Packetized voice, codecs and voice quality â€¢ RTP/UDP/IP protocol stack â€¢ Softswitches, gateways, servers and other system components â€¢ SIP and call setup in the IP world - Solid coverage of IP networking and its components: OSI Layers 1 â€“ 3 â€¢ IP addressing, DHCP, NAT, subnetting and routing â€¢ LANs, MAC addresses, frames vs. packets, VLANs â€¢ Fiber, Optical Ethernet, DOCSIS, VDSL - IP Security and QoS â€¢ Network segmentation, firewalls, IPsec and VPNs, encryption, authentication, VoIP security â€¢ MPLS and QoS: how MPLS implements Diff-Serv - Designed for Non-Engineering Professionals â€¢ Understand the jargon and buzzwords, technologies, protocols and standards, and most importantly, the underlying ideas and how it all works together â€“ in plain English â€“ without bogging down on detailed design discussions. - Vendor independent â€¢ Core foundation knowledge that can be applied to any related project or system. - Proven content â€¢ This course was originally developed for a major telephone company and was used to train and upgrade the knowledge skills of 5,000 of their employees. â€¢ The course content and materials have subsequently been tuned, refined, improved and updated over a period of five years. - Technically-qualified professional instructors â€¢ Our instructors hold Bachelor of Engineering degrees or equivalent and have decades of experience working in the field. They consistently receive the highest ratings across the board and written praise on student evaluations. - High-quality course materials â€¢ Each student receives a 300-page high-quality bound student manual with copies of all diagrams plus detailed text notes, sure to be a valuable reference for years to come. Totally up-to-date and bringing together all of this information, impossible to find in one place anywhere else. Added bonus: each student also receives a downloadable copy of Teracomâ€™s new textbook â€œTelecom 101â€, 3rd edition 2008. 400 pages, over 175 diagrams, 25 years of knowledge in one book. Course Content (Overview) Parts 2, 3 and 4 are the main part of the course. Part 1 is a high-level introduction covered relatively quickly. The amount of time spent on Part 5 and the wrap-up is adjusted to meet the needs of the class. Part 1: The Big Picture The first part of IP Telecommunications is the big-picture view. Weâ€™ll cover the strategic and business reasons for the all-IP telecommunications network, the IP telecom network architecture and IP telecom services. Weâ€™ll also get a start on VoIP, identifying the main VoIP components, architectures and applications. - - Convergence and converged networks - Broadband IP dial tone as the replacement for POTS - Why we will stop thinking of â€œthe telephone networkâ€ and â€œthe IP data networkâ€ as different - The benefits, challenges and opportunities of an all-IP telecom network - Network architecture: core, edge and access. Optical Ethernet

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MANs. - Network services: categories of providers, IP network Service Level Agreements, applications - Voice over IP, IP telephony and VoIP jargon, buzzwords, components and architectures. Part 2: Network Technologies Part 2 covers the network technologies that are the IP-PSTN, including fiber, Ethernet and all of the different aspects of IP. Encompassing six chapters, this Part includes both IP and LAN fundamentals to fill in gaps, plus selected important advanced topics like VLANs, CIDR subnet prefix + mask, routing protocols like OSPF and BGP, multicasting and IPv6. Without bogging down on details, weâ€™ll take your knowledge of things IP to the next levelâ€¦ solid career-enhancing knowledge that lasts a lifetime. - Fiber, VDSL and DOCSIS. Optical Ethernet . - Why we use the term â€œbroadcast domainâ€ instead of â€œLANâ€ - How VLANs are used to compartmentalize devices - All about IP addressing: static, dynamic, public, private, DHCP, ARP, routing protocols - What an IP subnet and mask is, and how this is related to VLANs - How routing really works - TCP, UDP, ports, sockets, multicasting and other topics Part 3: VoIP and IP Telephony Part 3 is devoted to one of the main applications that will run over the network of Part 2: telephone service. This part covers the nuts and bolts of Voice over IP: packetized voice, SIP and call flow, protocol stacks, softswitches and gateways, codecs and compression, PBX replacement and carrier interconnect. - What exactly packetized voice is, how it happens and the standards and protocols used - RTP and correcting for jitter, delay and lost packets - Codecs and voice compression: G.711, G.722, G.729 - All about SIP and call flow in the IP world - Carrier interconnect: connecting at the IP level, SBCs, Megaco and DS0 interconnect Part 4: IP Security and Quality of Service This Part covers the essential topic of IP security, including firewalls, encryption and authentication, IP VPNs, viruses and Trojans, plus QoS and how Service Level Agreements are implemented on a carrierâ€™s IP network including MPLS and Diff-Serv. - The tools and techniques for controlling traffic and implementing service levels in the IP world - Understand how MPLS implements Diff-Serv to implement QoS and SLAs - Get a comprehensive overview of security in the IP world - Learn the critical concept of network segmentation, assigning IP subnets to VLANs - Understand what L2/L3 routing switches like Nortel Passports and Cisco Catalysts do - and why - Firewall technologies: packet filtering, application, SPI - IPsec for encryption and authentication, used to implement VPNs - The threat of malicious software such as Trojan horses - Special threats against a VoIP telephone system Part 5: The Practical The fifth part of the course adds value with a series of practical discussions related to VoIP implementation, identifying issues that must be understood and addressed, mainstream solutions and vendor profiles. - VOIP READINESS ASSESSMENT Step-by-step, weâ€™ll walk through issues that must be considered, resolved and checked off

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planning a migration to VoIP, and finish with a practical Readiness Assessment Checklist you can put to immediate use. This will allow you to plan for change, rather than having hidden issues become a series of career-limiting surprises. - In-building deployment options / case studies: PBX vs. softswitch vs. IP Centrex / hosted PBX - WAN deployment options / case studies: private network, data network, Internet, VPN - VoIP vendor profiles: hardware, software, softswitch vendors We'll wrap things up with a high-level view towards the future, what we consider to be the truly â€œneatâ€ applications and where we are headed with converged IP-based communications: web-enabled multimedia call centers, unified messaging, presence, intelligent call handling and location independence. Register today to benefit from this career-enhancing knowledge upgrade! http://www.teracomtraining.com

Tutorial: The IP-PSTN
1.03 The Packet-Switched Telecommunications Network Over the past fifty years, several attempts have been made cisco voip ups recommendation develop converged networks: networks with â€œdial toneâ€ that supports all communications: speech, music, text, graphics, images and video. For a number of reasons, convergence strategies employing ISDN and ATM were

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and did not gain critical mass. This time, it appears that packet-switched network service using IP will gain enough momentum to become the new kind of plain ordinary telecommunications service. Beginning with grunts and gestures, progressing to verbal messages, signal fires, written messages, postal services, telegraphy, radio, telephone, television and computer networks, each advance in technology has meant communication of more information, faster and to more people â€“ but often with the need to Voice over IP evolution the information to suit the communication technology being used. Realization of a converged network will be another step in the evolution of the way humans communicate, in that communication mechanisms best suited to the information will be used, rather than the other way around. (click to read the rest, with image)

Tutorial: TCP/IP over MPLS
A section from the new edition of Telecom 101, tracing the flow of information from server to client over a TCP/IP/MPLS protocol stack. 18.8 TCP/IP Over MPLS MPLS is deployed for managing traffic on IP networks, and in conjunction with other technologies like VPNs covered in Chapter 19, will end vonage ticker replacing all other services, including dedicated T1s, Frame Relay, ATM and ISDN. Since MPLS is a virtual circuit technology, the packet flow from server to really free internet phone over an MPLS network is similar to the Frame Relay flow examined earlier. Starting with the server on the right... (click link to see the rest)

BOOT CAMP ... 30% discount
5-DAY BOOT

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Really get up to speed - and save vonage phone instructions BOOT CAMP is two courses back-to-back in one intensive week: Telecom, Datacom and Networking for Non-Engineering Professionals (Course phone numbers vonage line included minutes and Understanding Voice over IP (Course 130). You get a 30% discount on both courses. Washington DC area January 28-29-30-31-Feb 1 Santa Clara, CA February 4-5-6-7-8 Chicago IL April 7-8-9-10-11 New York City area May 5-6-7-8-9 Seize this opportunity to really get up to 3com voip problems and fill in the gaps. You'll have an advantage over the competition with this career-enhancing knowledge of telecom, datacom, networking and VoIP. You'll be a lot more effective and a lot less frustrated, understanding the ensemble of communications technologies, the jargon, buzzwords and how it all works together. This is an easy sell with management. Your increased efficiency, productivity and informed decision-making will repay the cost of the training many times over. This is a no-brainer cost-wise. If you were planning to take Course 101, you're adding two days of VoIP training for only $260! Registering for Course 130? Get our acclaimed 3-day core training course for only $460. Attending both courses as the 5-day BOOT CAMP is totally optional. You are welcome to attend one course, or the other, or both, as best meets your needs. But with the low incremental cost and wall-to-wall training, the 5-day Boot Camp is a great opportunity. Recent Boot Camps in Washington and Chicago were very well received.

TELECOM 101 telecom book - THIRD EDITION 2008 TOTALLY UPDATED
Telecom 101 Textbook Telecom 101 is the three course workbooks from our acclaimed core training Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals combined together into a single professionally-bound softcover textbook with a laminated cover, 400 pages, 177 diagrams and a full index. Organized in logical chapters covering all major topics, packed with information, authoritative and up to date, this telecom book is an invaluable study guide and day-to-day reference. Free bonus! electronic version Specifically Designed for Non-Engineering Professionals We'll bust buzzwords, demystify jargon, and cut through doubletalk. You'll fill in gaps, build a solid, structured base of knowledge and learn how everything fits together... knowledge and understanding that lasts a lifetime. Tested, Refined and Proven Content Combining three workbooks formatted into a standard 7â€ x 9â€ softcover textbook with high-quality paper, a laminated cover and professional binding, 400 pages, over 177 diagrams and a full index, the Telecom 101 volume has three parts: â€¢ Fundamentals of Telecommunications, â€¢ Understanding Data Switch Router IT Shop VoIP and â€¢ Understanding IP and Networking, with the same content as the course workbooks for our three-day core training Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals, plus additional bonus sections. This content, tuned and refined over the course of fifteen years, has been taught to thousands of people needing to build a solid, structured understanding of telecom, datacom, IP and networking. A high percentage of seminar attendees specifically praise the course materials on seminar evaluations â€“ materials now available in softcover textbook format in Telecom 101. An Invaluable Reference The material covers telecom, datacom and networking from A-Z, organized in logical chapters covering all major topics, and written in our signature "telecom for Non-Engineering Professionals"Glance Written by our top instructor, Eric C. Coll, M.Eng., P.Eng, Telecom 101 contain 25 years of knowledge and learning distilled and organized into an invaluable study guide and practical day-to-day reference for Non-Engineering Professionals. Part 1: Fundamentals of Telecommunications Introduction, the Three Answers, telecom services, telecom networks Telephony, loops and trunks, the PSTN, POTS, analog, voiceband, SS7 PBX and Centrex, IVRs, ACDs, call centers, modems, DSL Telecom industry, LECs, CLECs, IXCs, POPs Digital: DS0, DS1, DS3, T1, ISDN TDM, the network "cloud", network equipment, iti voip alarm issues SONET, DWDM T1, channels, framing, pulses and repeaters, muxes and cross-connects Wireless: cellular, CDMA, TDMA/GSM, 3G 1X andamp; UMTS, satellite, Wi-Fi, WiMAX Voice services and jargon Part 2: Understanding Data Communications Datacom basics: DTEs, DCEs, LANs and WANs Packets and frames, IP packets, Ethernet frames Modems: modulation techniques, standards, performance Broadband modems: DSL, VDSL, cable modems, broadband wireless LANs: broadcast domains, 802.3 andamp; Ethernet, cables, LAN switches Part 3: Understanding IP and Networking OSI model, layers, protocol stacks, standards IP addresses: static/dynamic, public/private, NAT, IPv4 and IPv6 WANs, routers, edge routers, statistical TDM, dealing with carriers Bandwidth on demand, packet networks, virtual circuits Frame Relay, Quality of Service (QoS), ATM, MPLS and TCP/IP over MPLS Voice over IP and VPNs The Internet: ISPs, DNS, HTML, the Web Practical networking solutions Ideal for anyone needing an authoritative, up-to-date reference covering all major topics in telecommunications, data communications, IP and networkingâ€¦ in plain English. A wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else! VoIP providerbusiness planSIP

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