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Vonage VoIP UK

Vonage provides the facility of calling anywhere, anytime for less money with VoIP (or Voice over Internet Protocol). VoIP utilizes Internet to route the voice traffic and is the wonderful new way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Vonage alters the customers phone calls into data that zips through your high-speed Internet connection just like email. It comes out the other end just like a regular phone call. And the beauty of the whole process is that the person on the other end will never know that it's any different since it sounds just like a regular phone call.

Certainly using Internet connection instead of your phone line is less expensive and the added advantage is that the customer will get more features included, like Call Waiting, Call Diversion, Caller Display, Voicemail Plus, 3-Way Calling and many more. To start using Vonage what is required is a Broadband Ethernet connection such as DSL or Cable, Vonage works with any touch-tone phone, corded or cordless, a credit card with a United Kingdom billing and shipping address. Vonage Phone Adapter that is provided free, will be shipped to you once you sign for Vonage.

The adapter is required to do the following conversion: When you pick up the phone, the Vonage phone adapter converts your voice into data and sends it through the Internet like an email. Vonage network sends the call where you want it and translates it back into voice. That means when the person you're calling picks up the phone, it sounds just the same as any other call. Once you're connected, pick up your phone and use it just like you do today. The person you're calling doesn't need to have Vonage or an Internet connection on their side. They just need a phone. And your phone rings when someone calls you as it always did. You use your same touch-tone phone. You're just connecting it to Vonage instead of your old phone company. And as you voice will be routed through Internet using Vonage doesn't affect your computer usage. Continue to surf the web or send and receive email with no problem while you're talking on the phone. And your computer does not need to be on for Vonage to work.

Vonage offers you with great phone service which includes low monthly fees, more features for free, higher quality calls than landline in many cases, mobility options like adding Vonage SoftPhone to your laptop, In-Network calls are always free . Their free features include a long list of features, that includes Voicemail Plus, Caller Display, Call Waiting, Call Diversion, 3-Way Calling, Vonage to Vonage Calls, Traveling with Vonage, Call Transfer, 1471, Withhold Caller Display, Ring Back, International Call Barring, Ring Lists and Call Hunt.

How does Vonage VOIP work?

With Vonage, you are no longer tied to your "local dialing code". You can select any area you want from our list. This means even if you live in Bristol, you can have a London number.

Apart from the above listed features Vonage also offers access to emergency services through their Emergency Services Dialing Feature. This service is different from traditional 999 / 112 Emergency Services, but once activated it provides quick dialing to local emergency services.

Vonage provides with the secure Online Billing & it's related information. You can access your account 24/7 to check your invoices, review your complete call history, and change your credit card information. And because it's available real-time, you have the most accurate and up-to-date information at all times. The Billing page provides information such as the billing cycle, next payment date and monthly charges to date. You can access up to three months of previous billing and an itemized call detail list that updates within moments of any call activity. You can access your account 24/7 to check call activity, view and change your billing information, manage voicemail, and edit your user information.

And because it's available real-time, you have the most accurate and up-to-date information every time you login. A user can get to know when is their next payment due and what their current balance is. You can also tell at a glance how many minutes you have used so far for the month since we update your account in real-time after each call. You can always view and print your current and previous invoices, so you never have to worry about losing track of any statements. In totality it is a convenient paperless billing through your credit card means you'll never need to worry about locating a bill or paying postage. You have immediate and unlimited access to your entire call history from the day you sign up. Whether you have one Vonage number or twenty, all your call details are available at your fingertips. You can even sort your calls to display them the way you want. Sort calls by time of day, type of call, minutes used, and just about any other way to fit your needs. Make changes yourself whenever you want. You can change your credit card information at any time. You can add a Fax Line, add another Phone Line, change your Phone Number, and more right from your account. No other phone company gives you this much control.

The Vonage "Dashboard" is the one online location where you can see all the information you need about your account. The dashboard lists your ten most recent calls both made and received.

There is no risk trying Vonage service as they promise Money-Back Guarantee. According to which it guarantees the customer satisfaction. If for any reason you wish to cancel service within 14 days of purchase, they will refund your money with no questions asked, with the following conditions holding true that you must cancel your service within 14 days of the activation of your account and must not exceed 250 minutes of usage in the first 14 days of service. The customer will be responsible for any charges for overage and metered calls such as, but not limited to, mobile, non-geographic, international or directory enquiry calls. If you exceed 250 minutes, you will not be refunded for the first month of service. And all their returned equipment must be in the original packaging with the UPC or bar code intact.

Vonage offers live customer support, the first place to find the answers is in the Help section of their web site, or else you can contact them by calling or emailing Vonage Customer Care.

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